SkyJumper is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

SkyJumper reserves the right to change this policy at anytime. You should check this page from time to time to ensure that you are comfortable with any changes. This policy is effective from 1 January 2014.

What We Collect

We must collect the following information:

  • Name
  • Postal Address
  • Date of Birth
  • Email Address
  • Phone Number

We may also ask to collect further personal information:

  • Job Title
  • Demographic Information
  • Preferences and Interests
  • Other information relevant to customer surveys and/or offers

The amount of further personal information that you choose to disclose to SkyJumper is completely up to you.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services.
  • To inform via promotional emails about new products, special offers or other information which
    we think you may find interesting.
  • To contact you for market research purposes either by email or phone.
  • To improve or customise our website contents.

You can unsubscribe from our mailing list at anytime.

Credit Card details:

We do not store credit card details nor do we share customer details with any third parties. Credit Card information is managed by a separate, authorized and compliant, credit card processor to ensure security of your information.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This Security Policy explains how we protect your privacy and personal information.

You should be aware that there are inherent risks in transmitting personal information via the internet and that we accept no responsibility for personal information provided via unsecured websites. We will not be held liable for loss or damage arising from unauthorised access to your personal information or a breach of this policy whether or not such access or breach was caused by our negligent or willful act, or omission, or that of our employees or agents.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your computer or any information about
you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any subsequent website you visit. Therefore,
we cannot be responsible for the protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You should exercise caution and look
at the privacy statement applicable to the website in question.

Online Ticket Booking Policy:

1. Collection of Personal Information

Sky Jumper Trampoline Park (“we,” “us,” or “our”) collects personal information from users (“you” or “your”) during the online ticket booking process. This information includes your full name, email address, phone number, payment details, and address. We collect and process this information in accordance with applicable data protection laws.

2. Use of Personal Information

We use the collected personal information for the purpose of processing your trampoline park booking. Your name and contact details are used to confirm your reservation, and your payment details are securely processed for the transaction. We do not disclose this information to third parties, except as required for payment processing.

3. Refund Policy

All online ticket bookings are non-refundable unless otherwise stated in exceptional circumstances determined by Sky Jumper Trampoline Park management. Once a ticket is booked, it cannot be canceled or refunded, except at our sole discretion.

4. Late Arrival Policy

If you arrive late for your booked time slot, we will attempt to accommodate you in the next available slot based on the day’s availability. However, this is subject to the availability of slots, and we do not guarantee entry beyond your booked time.

5. Security of Personal Information

We employ reasonable security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Your payment information is encrypted and processed securely to ensure the confidentiality and integrity of the transaction.

6. Changes to Privacy Policy

Sky Jumper Trampoline Park reserves the right to modify this privacy policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about our data protection practices.

By using our online ticket booking system, you acknowledge and consent to the terms outlined in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us at [contact email or phone number].

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at enquiry_ggn@skyjumpertp.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think
you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you believe that any information
we are holding is incorrect or incomplete, please send an update email to us at enquiry_ggn@skyjumpertp.com. We will promptly update your information.

This Privacy Policy sets out the policy of SkyJumper Indoor Trampoline Parks with respect to the way we obtain, use and disclose information about you through the SkyJumper website. If you have any complaints relating
to our online policy or any other such issues, please note our contact information:

SkyJumper Sports and Amusements Pvt. Ltd.

GF, ILD Trade Center, Sohna Road, Gurgaon, Haryana-122018, India

Tel.: +91 888 2288 001

Email: enquiry_ggn@skyjumpertp.com

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